Outcomes
Participants between 2005 and 2008 reported a great or medium increase in:
| empathy for patients | 79% |
| interpersonal skills | 64% |
| communication skills | 58% |
| job satisfaction | 62% |
| cultural awareness | 67% |
Read the report by program evaluator Dr. Bruce Clary of the Muskie School of Public Service.
Participants in VA hospitals across the country in 2011 reported a great or medium increase in:
| Empathy for Patients | 82% |
| Interpersonal Relations | 62% |
| Job Satisfaction | 61% |
| Cultural Awareness | 59% |
| Communication | 51% |
Read Dr. Clary's report.






